On your first visit …..

We know that you may be nervous about coming to see us, so we have tried to give you as much information as possible to help put you at your ease. We welcome your questions at any time – before, during or after your appointment – please just ask if there is anything you would like to know.

We will do all that we can to make you feel relaxed and at home so that you can focus on getting better.

Feedback from our patients repeatedly tells us that they find Wimborne Osteopathic Clinic calm and relaxing with a friendly atmosphere.

"A very lovely, friendly place" Laura Wrann, Bearwood

“A very lovely, friendly place”
Laura Wrann, Bearwood

“The clinic is a calm, relaxing and well-equipped place. Rona always takes the time to listen to you and the advice she has given me…has been invaluable, enabling me to lead a much more active life.”
Sandy Vango, Teacher, Verwood

“I felt relaxed and in safe hands.”
Phil Henderson, Company Director, Merley

“The new clinic is well-designed and very restful. Both Rona and Katherine are expert at what they do and very welcoming”
Karen Hartshorn, Development Director, Merley

Before

After you have booked your appointment, you will receive a confirmation email with a patient information form for you to read through and sign. If you book an appointment at short notice, it would be helpful if you could come a few minutes early to do this. Alternatively, you can download the information form here: new patient information form

You are welcome to bring along a partner or friend and we encourage you to ask questions at any time during your appointment. Anyone under 16 must be accompanied by an adult with parental responsibility (for full details, click here).

Please bring along details of any medication (prescribed or over-the-counter) or supplements that you take regularly.

We allow an hour for your first appointment as this gives us ample time to take a thorough history and examination and for us to get to know one another a bit better. However, your appointment may not be that long, especially if you have a straightforward medical history.

Access

We are located on the ground floor and are, generally speaking, accessible to the ambulant disabled. We have two steps at the front of the building with handrails. If you require assistance with a pram or walking frame just tell us when we answer the buzzer and we can help you.

If you are concerned about access, please let us know when you book and we can advise you accordingly and make alternative arrangements if necessary.

During

Case history

We take time to get to know you

We take time to get to know you

 

We will ask you about your problem and how you think it started, as well as information regarding your past medical history and general health. Although some questions may seem unnecessary, all this information is important and helps us to make a diagnosis and develop a suitable treatment plan for you. All information you give us is treated in confidence and we will not discuss your case with anyone else without your consent.

 

Examination

You will be asked to undress to your underwear so you can be examined. As osteopaths we are not just interested in the area giving you symptoms; we look for the root cause of your problem. This may involve examining areas of your body which are not giving you symptoms.

A thorough examination

A thorough examination

Please wear appropriate underwear or shorts so that you are comfortable. We appreciate that you may be embarrassed about undressing – please don’t be. You can bring a friend or relation with you if that helps you to feel more at ease. Once we have performed our examination, we can cover you with a blanket.

If you are concerned about undressing, please discuss this with us and we will work with you to ensure that we are able to examine and treat you sufficiently whilst respecting your wishes.

We will examine your standing posture and take you through some gentle movements and special tests to determine the cause of your symptoms. We may also do other tests such as checking your reflexes and blood pressure.

Diagnosis

 

An explanation of your symptoms

An explanation of your symptoms

We will discuss our findings with you and explain your diagnosis and treatment plan to you. We will answer your most pressing questions, namely:

  1. What is the problem?
  2. How can you help?
  3. How long will it take?
  4. How much will it cost?

Usually you will be treated on your first visit but occasionally treatment is not appropriate. In this case we would advise you on what to do next, such as returning to your GP for further tests or investigations.

Treatment

You will usually be treated on your first visit

You will usually be treated on your first visit

Every patient is different and treatment will vary accordingly. However treatment will often involve specific massage of soft tissues, (e.g. muscles, tendons & ligaments) gentle mobilisation of joints and high velocity thrust techniques to improve movement and promote healing. We may also use gentle cranial osteopathic techniques or medical acupuncture (with your consent).

We are working together with you and it is important you tell us if you find any treatment technique uncomfortable or painful; we have a broad range of techniques and will adapt our treatment to suit you.

After

We always suggest that you take it easy for a day or so after treatment to allow the body to recover. You may experience some stiffness and/or feel a bit tender following treatment. This is completely normal, but if you are concerned in any way, please call us.

We will advise you on exercise, posture, diet, home care (e.g. ice-packs) and the modification of activities as necessary in order to increase the effectiveness of treatment and to prevent recurrence of your problem.

Subsequent treatment

How many treatments you will need, and at what intervals, will be determined by what you would like to achieve with treatment, what we find on examination and then how quickly your body responds to treatment.

The average number of treatments is four

The average number of treatments is four

On your first visit we will advise you on the approximate number of treatments you will require. Obviously this will depend on factors such as your age, general health, work and lifestyle as well as the nature of your condition and how long you have had the symptoms. When we see you for your second appointment, we will have a much better idea of how your body reacts to treatment and we will regularly review your prognosis at future appointments.

 

If you are conscientious at following the after-care advice we give you, you will get increased benefit from treatment and probably need fewer sessions.

Many patients start to feel some benefit almost straight away, but if you have had your symptoms for a long time it may take a few treatments before you start to notice a difference. In some cases where the problems being addressed cannot be expected to resolve (such as old injuries and degenerative changes), we may recommend that you have treatment at regular intervals on a longer-term basis to help you maintain your symptoms and continue to do the activities you enjoy.

At Wimborne Osteopathic Clinic, the average number of treatments for our patients is just under four.

 At Wimborne Osteopathic Clinic we are always very happy to discuss your individual concerns and requirements.

To make an appointment or to talk things through, call us on 01202 888439.